SHIPPING & RETURNS
Shipping Policy
Welcome to Kate Bell Skincare's Shipping Policy. Here, we aim to provide you with a seamless shopping experience by ensuring transparent shipping methods, secure packaging, and reasonable costs. Our commitment is to build trust and loyalty with our customers through clear and reliable shipping information.
We understand the importance of keeping things simple and straightforward. Therefore, our shipping policy is designed to offer you clarity and confidence in every purchase. Whether it's about delivery times, tracking, or international shipping, we've got you covered.
We deliver all over the UK.
We do not currently deliver outside of the UK.
We offer standard delivery (2 to 4 business days), on all orders:
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Orders up to £150 = £5.95
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Orders over £150 = FREE
Return & Exchange Policy
At Kate Bell Skincare, we want you to shop with absolute peace of mind. Our return policy is crafted to guide you through the process in case you ever change your mind or encounter any dissatisfaction with our products. We believe that a hassle-free refund or exchange policy is essential in fostering trust and ensuring that you can make your purchases with complete confidence.
Our commitment to simplicity and transparency extends to our return and exchange policy. We want to make sure that you feel secure and valued with every interaction. Should you need to return or exchange a product, we're here to make it a straightforward and stress-free experience.
We want you to be happy with your products and understand that you might change your mind.
We will happily refund your purchase within 14 days providing you send it back to us unused and in its original packaging. If you decie to return your product(s) within the 14 day cooling off period or have any other issue with your Kate Bell Skincare products, or any queries then please email hello@katebellscincare.com and we will be happy to help. Please put your order number in subject line.
Please note - Unless otherwise agreed your return refund will be processed without shipping costs as these cannot be refunded.